FREE SHIPPING ON ORDERS OVER $200
Shipping Info and Policies
Ground Transit Times
For standard shipping, we ship UPS ground and process shipments the following Monday/Tuesday only to avoid unnecessary transit delays over the weekend. The above provides an approximate number of transit days once your order has been shipped. For example, most shipments to locations within the 2-day transit zones will arrive by Thursday. 3-day transit zones usually arrive by Friday. Priority orders are processed within 1 business day and shipped priority (2 or 3 business days).
Shipping Restrictions
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We cannot ship junipers to CA due to Cedar-Apple Rust import regulations.
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We currently only ship within the contiguous United states (cannot ship to AK, HI, and PR).
Winter Shipping
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While we ship year round, shipping of cold-tender/tropical species during winter months is at the buyers risk! We can add one or more heat pack for a small fee (you can add them directly to your cart), however we are not responsible for damage due to temperatures during shipping. Feel free to contact us for advice on the number of heat packs required.
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For cold hardy species, its generally safe to ship year-round, however please note that deciduous species will be dormant (and leaf-less), while many evergreen species leaves/needles turn purple/brown during winter dormancy.
Product Photos
Unless otherwise stated, product images & photos are representative of the product you will receive, but not the exact tree you will receive. For One-of-a-Kind bonsai and pre-bonsai, photos are of the actual tree you will receive.